Terms of service

Terms of Service

Overview

Welcome to Playful Pals! The terms "we", "us" and "our" refer to Playful Pals. By visiting or using our website and services, you agree to be bound by these Terms of Service. If you do not agree, you should not use our store.

Section 1 - Access and Account

You represent that you are at least the age of majority and that all information you provide is accurate. You are responsible for maintaining the security of your account credentials.

Section 2 - Our Products

We strive to display our products accurately, but colors and appearances may vary depending on your device settings. We reserve the right to limit or discontinue any product at any time.

Section 3 - Orders

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order. Purchases are for personal or household use only and not for resale. Returns are governed solely by our Refund Policy.

Section 4 - Prices and Billing

Prices are subject to change without notice. You agree to provide current and accurate purchase and account information for all transactions placed at our store.

Section 5 - Shipping and Delivery

Delivery times are estimates and are not guaranteed. We are not liable for shipping delays caused by carriers or events outside our control. Title and risk of loss pass to you once we transfer the items to the carrier.

Section 6 - Intellectual Property

All content on this site (including text, graphics, logos, and images) is the property of Playful Pals and protected by intellectual property laws. You may use the site for personal, non-commercial use only.

Section 7 - Optional Tools & Third-Party Links

We may provide access to third-party tools or links to external websites "as is" without any warranties. We are not responsible for third-party materials or websites.

Section 8 - Relationship with Shopify

Our store is powered by Shopify. Purchases are made directly with Playful Pals, and you release Shopify from any liability related to your purchases.

Section 9 - Privacy

Your use of our store is also governed by our Privacy Policy.

Section 10 - Governing Law

These Terms are governed by the laws of Victoria, Australia.

Section 11 - Contact Information

Questions about the Terms of Service should be sent to us at:

  • Trading Name: Playful Pals
  • Email: Playfulpalsonline@gmail.com